Your privacy is our priority

1 Introduction

rr777 operates a safe and entertaining online gaming platform for players in Bangladesh. We place the highest importance on the privacy and data protection of our users. The purpose of this privacy policy is to clearly inform you about what information the rr777 platform collects, how that information is used, and what measures we take to protect your data.

This policy applies to rr777's website rr777.fit. If you create an account on this platform or continue to use it, it is assumed that you are familiar with and agree to this privacy policy. This policy may be updated from time to time, and any changes will be published on this page.

2 Information We Collect

rr777 collects information in two main ways — first, information you provide directly; second, information collected automatically while you use the platform.

2.1 User-Provided Information

During account registration and use, you may provide the following information:

• Full name and date of birth
• Email address and mobile number
• Documents required for identity verification (national ID card or passport)
• Financial transaction details such as — bKash, Nagad, Rocket, Upay or bank account information
• What you write or share when contacting us

2.2 Automatically Collected Information

When you use the rr777 platform, the following information may be collected automatically through technical means:

• IP address and device type
• Browser type and operating system information
• Time of accessing the site and how long you stayed
• Which pages you viewed and which games you played
• Information collected through cookies and similar tracking technologies

3 Purpose of Using Information

rr777 uses collected information only for specific and legitimate purposes. We may use your information for the following reasons:

• To create and manage your account
• To process financial transactions — both deposits and withdrawals
• To verify identity and help prevent fraud
• To provide customer service and resolve your issues
• To ensure the security and functionality of the platform
• To comply with applicable laws and regulations
• To improve our service quality and enhance the user experience
• To deliver relevant promotional information to you (with your consent)

We never sell your information to third parties. Your information may be shared on a limited basis with trusted partners solely to provide specific services, and appropriate contractual protections are ensured in such cases.

4 Sharing Information & Third Parties

rr777 strictly controls with whom and for what reason your information is shared. Information may be shared in limited amounts in the circumstances described below:

4.1 Payment Service Providers

Necessary information may be shared with bKash, Nagad, Rocket, Upay and related banking services to successfully complete your financial transactions. These organisations are governed by their own privacy policies.

4.2 Technology & Service Partners

Technology companies that assist in operating the platform — such as software and security service providers — may have limited access to information. These partners are bound by strict confidentiality agreements with rr777.

4.3 Legal Obligations

We may be required to disclose information in response to applicable law, court orders, or valid requests from law enforcement agencies. In such cases we provide only the minimum information necessary.

5 Data Protection & Security

rr777 applies industry-standard technical and organisational measures to protect your information. Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps all information exchanged between your browser and our servers secure.

The security measures we take include:

• SSL/TLS encryption — on every transaction
• Secure password hashing and storage methods
• Firewalls and access controls to prevent unauthorised access
• Automated monitoring systems to detect suspicious activity
• Regular security assessments and audits
• Staff-level restrictions on access to data

However, no internet-based system is 100% secure. We therefore ask that you keep your account password secure and never share it with anyone. If you notice any unauthorised activity, please inform us immediately.

6 Cookie Policy

The rr777 website uses cookies — small text files stored on your device. Cookies help maintain the functionality of our platform, remember your preferences, and improve the site's services.

6.1 Essential Cookies

These cookies are essential for the basic operation of the platform — such as maintaining login sessions and verifying security. Without them, the site will not function properly.

6.2 Service Improvement Cookies

These cookies help us understand how users are using the platform — which pages are visited most and where issues occur. We use this information to improve service quality.

6.3 Cookie Controls

You can manage cookies through your browser settings. However, please note that disabling essential cookies may cause many platform features to not work properly.

7 Data Retention Period

rr777 retains your information only for as long as necessary. All information is retained while your account is active. Even after an account is closed, some information may be retained for a specific period for the following reasons:

• To fulfil legal obligations
• For dispute resolution and establishing legal claims
• To prevent fraud and ensure security

Once the required period has ended, your information is securely deleted or permanently anonymised.

8 Your Rights

As a user of the rr777 platform, you have the following rights regarding your own information:

8.1 Right of Access

You may request at any time to know what information we hold about you and for what purpose it is being used. To make this request, contact us through our support channels.

8.2 Right to Correction

If your profile contains incorrect or incomplete information, you may request that it be corrected or updated.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may continue to be retained where necessary to fulfil legal obligations or protect legitimate interests.

8.4 Right to Object to Processing

You may opt out of marketing or promotional communications at any time. To do so, notify our support team.

To exercise any of the above rights, please contact our customer service team. We will consider your request in a timely manner.

9 Protection of Minors

The rr777 platform is for users aged 21 and above only. We do not knowingly collect information from minors. If it comes to our attention that a minor has registered, we will immediately close that account and delete the associated information.

If you believe a minor is using our platform, please notify our support team immediately.

10 Third-Party Services

The rr777 platform uses various third-party services — such as payment gateways (bKash, Nagad, Rocket, Upay) and game software providers. These organisations have their own privacy policies, for which rr777 is not responsible.

We advise you to read the privacy policy of each service, particularly in the case of financial transactions.

11 Policy Changes & Updates

rr777 reserves the right to amend or update this privacy policy as needed. For any significant changes, we will notify you by email or through the platform.

Continuing to use the platform after changes have been made will be considered as your agreement to the updated policy. We therefore ask that you review this page regularly.

12 Contact Us

If you have any questions, comments, or requests regarding this privacy policy, please contact the rr777 support team. We are available 24/7 to assist you.